Terms & Conditions
Please read these terms carefully before using this site.
This web site is provided by Falcon Underwriting Ltd (Company Registration Number - 6012879) of which Falcon Bikes is a trading style and may be used for information purposes only. By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice, If you do not agree to abide by these terms and conditions do not use the site or download materials from it. Intellectual property rights, either owned by Falcon Underwriting Ltd or a 3rd party that has given us permission to use them.
Should you experience any temporary unavailability of the site due to maintenance or updates please contact us on 0800 634 5905 or email admin@falcon-bikes.co.uk as we appreciate any feedback you may have.
Terms & Conditions that apply to the “quoted over £500 Advert” on MCN
Comprehensive cover:
- Minimum age 21
- Must have held full UK bike licence for at least 1 year (restricted to 33 BHP is ok)
- Minimum 1 year No Claims Bonus
- All bikes valued £3500+ must be garaged
- Minimum engine size 250cc
Third Party Fire & Theft or Third Party Only Cover
- Minimum Age 19
- Must hold a Full UK Bike Licence (restricted to 33 BHP is ok)
- All bikes valued over £3500 must be garaged
- Minimum engine size 250cc
- Minimum age 21 for Comprehensive cover
Jurisdiction and Law
This site is directed at UK residents only and applications from non-UK residents will, unless otherwise stated, not be accepted. These terms and conditions shall be governed by and construed in accordance with the Laws of England and Wales.
Security and Privacy Policy
The Falcon Underwriting Ltd Privacy Policy forms part of these Terms and Conditions.
Once you have purchased your motorcycle insurance cover online you will receive confirmation in the form of an email. Please ensure you maintain a copy of all communication from Falcon Underwriting Ltd for your records. Your Certificate of Motorcycle Insurance and your policy booklet will be sent to you by return post.
Limited Licence
Subject to the terms and conditions set forth in this Agreement, Falcon Underwriting Ltd grants you a non-exclusive, non-transferable, limited rights to access, use and display this site and the materials thereon. You agree not to interrupt the operation of the site in any way.
Falcon Underwriting Ltd authorises you to view and download the information ("Materials") at this Web site ("Site") only for your personal, non-commercial use. This authorisation is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: i) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; ii) you may not modify the Materials in any way or reproduce or publicly display, perform or distribute or otherwise use them for any public or commercial purpose; and iii) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. This Site, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorised copying of the Materials. Except as expressly provided herein, Falcon Underwriting Ltd does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.
Disclaimer
The materials may contain inaccuracies and typographical errors. Falcon Underwriting Ltd does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed throughout the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. Falcon Underwriting Ltd reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Falcon Underwriting Ltd may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.
This site, the information and materials on the site, and the software made available on the site, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties or merchantability, non infringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.
Third Party Websites: This website may contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. When you activate these links you leave our website. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked websites.
Virus Protection: We make every effort to check and test material published on this website at all stages of its creation. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
Complaints Procedure
Falcon Bikes is a trading style of Falcon Underwriting Ltd who are authorised and regulated by the Financial Services Authority (FSA).
Our FSA Number is 464064. You can check our registration details and find out more about the FSA by visiting their website on www.fsa.gov.uk or by contacting them direct on 0845 606 1234.
The prime objective of Falcon Underwriting is to satisfy customer requirements by providing a consistent, competitive and efficient level of service. If there are occasions when we do not meet those standards then please contact us immediately.
Falcon Underwriting Ltd can be contacted using any of the following:
Telephone:0845 337 1531
Email: enquiries@falcon-bikes.co.uk
Mail: Customer Services, Falcon Bikes, 74 Oldbury Road, Rowley Regis, West Midlands B65 0JS
If you are still dissatisfied you may contact the Compliance Manager who will investigate and do his best to settle the issue for you - Compliance Manager, Falcon Bikes, 72 Weald Way Caterham Surrey CR3 6EJ
If after this, you feel the complaint remains unresolved, you may be entitled to refer it to the Financial Ombudsman Service.
© 2007 All rights reserved with Falcon Underwriting Ltd T/as Falcon Bikes
Falcon Underwriting Ltd is authorised and regulated by the Financial Services Authority.
All personal data collected is handled in accordance with our Privacy Policy.
For your security, calls may be recorded.
This website should be used in conjunction with our Terms & Conditions.
Falcon Underwriting Ltd provide motorcycle insurance cover for Great Britain only.
This website is governed by the laws of England and Wales.
Privacy Policy
Falcon Bikes has created this privacy policy to communicate our commitment to the privacy of information provided to us by clients.
We understand the nature of the information entrusted to us and acknowledge that maintaining the privacy of such information is of the highest importance to our clients. The following describes our information gathering and dissemination practices for www.falcon-bikes.co.uk
Our Information Practises
We collect, use and disclose the following categories of information as follows.
Contact Information
When customers and prospective customers apply or enquire about our services, we ask them to provide us with contact details, for example name, address and email address. We use contact details to provide information regarding our services to clients and prospective clients and to maintain a record of enquiries. We may send clients and prospective clients email messages using company contact information in the following circumstances:
- To issue quotations
- To notify clients and prospective clients of service promotions
Information we hold
When clients take out a policy, we hold personal data about them. This includes:
- Your name and address for correspondence
- Your date of birth
- Details of any previous claims and driving convictions
- Medical histories that are reportable to the DVLA
- Your occupation
We will use the information we hold to administer your policy, process your claims and to detect and prevent fraud as appropriate. We may give out information to third parties
- as necessary administration of your plan
- to help detect and prevent fraud or improper claims
All insurers supply details of policies to databases, which the police and other insurers have access to. This helps to detect people who break the law by not taking out insurance and assists when dealing with claims. We will only use and disclose information we have about you in the normal course of arranging and administering your insurance. We may also use this information to inform you about other products and services, which we feel may be appropriate to you.
Insurers and their agents may share information with each other to prevent fraudulent claims and to assess whether to offer insurance (including privacy terms), via the Claims and Underwriting Exchange Register operated by Insurance Database Services Ltd.
Lists of participants are available on request. In dealing with your application this register may be searched.
In the event of a claim, the information you have supplied and the claim form together with other information relating to the claim, will be put on the register and made available to participants.
Your policy details will be added to the Motor Insurance Database (MID), run by the Motor Insurers Information Centre (MIIC). This may be consulted by the Police in order to establish who is insured to drive the vehicle. If you are involved in an accident (in the UK or abroad), other UK Insurers, the Motor Insurers Bureau and MIIC may search the MID to ascertain relevant policy information. Persons with a valid claim in respect of a road traffic accident (including citizens of other countries) may also obtain certain information which is held on the MID. You can find out more about this from your Insurer, or at www.miic.org.uk.
Duty of Disclosure
We will provide you with a quotation based on the information you provide to us. It is essential that all information and answers you give are true and accurate as undisclosed information could invalidate any insurance subsequently arranged. This could lead to claims not being met.
If you are in any doubt as to the relevance or accuracy of the information you provide, you must discuss this with one of our operators.
Governing Law and Jurisdiction
Policies shall be interpreted under, governed by and construed in accordance with the laws of England.
Data Protection
Falcon Bikes is licensed by the Information Commissioner as a data processor and controller. We adhere to the principles of the Data Protection Act and will use any available data solely for the purpose intended.
You also have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the following address enclosing a cheque for £10.00 payable to Falcon Bikes to cover our administrative costs in dealing with your request:
Falcon Bikes
74 Oldbury Road, Rowley Regis, West Midlands B65 0JS
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Records and Documents
We treat all client records as confidential.
Personal information, including information of a sensitive nature, provided by clients may be retained on manual and/or computer records and/or by other means and will not be disclosed to other parties except to our Auditors and any other organisation allowed access under Statue or exercising their legal entitlement to such access. You are entitled to a copy of such information and where appropriate to have such data corrected or erased.
Telephone calls
Calls may be recorded and monitored.
Exceptions
Except as described above, we will not otherwise use or disclose any personally identifiable client information, except where it is necessary and reasonable to do so in order:
- To correct technical problems and to technically process your information
- To protect the security and integrity of the web site and our service
- To protect our rights and property and the rights and property of others
- To take precautions against liability
- To respond to claims that your information violates the rights or interests of third parties
- To the extent required by law or to respond to judicial process or
- To the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages in your use of the Service; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our Service; and (d) to conform to other, similar technical requirements.
General Information
Links to Other Web sites
Our web site contains links to other web sites. We are not responsible for the privacy practices or the content of other Web Sites.
Security
Our web site uses firewall technology as a standard Internet security measure to prevent the loss, misuse and alteration of the information under our control. Our web servers are located in a high security and high availability co-location facility professionally managed by a third party. The servers that we store personally identifiable information on are kept in a secure environment.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both on line and off-line.
We do everything in our power to protect user-information off-line. Only employees who need the information to perform a specific task are granted access to personally identifiable information.
Notification Of Changes
If we decide to change our Privacy Policy, we will post those changes on our web site so our users are always aware of what information we collect, use and disclose. If at any point we decide to use or disclose information we have collected in a manner different from that stated at the time it was collected, we will notify our clients by way of e-mail.
Contact Information
If you have any questions about this privacy policy or the practices of this web site please contact:
The Managing Director, Falcon Bikes, 74 Oldbury Road, Rowley Regis, West Midlands B65 0JS
Regulatory Information
FSA (Financial Services Authority)
The Financial Services Authority is an independent non-governmental body, given statutory powers by the Financial Services and Markets Act 2000.
Money Made Clear
Impartial information form the FSA, the UK's financial watchdog. No selling, no jargon, Just the facts.
